Exciting Career Opportunities Available

Join a team that is dedicated to delighting both locals and travellers in one dynamic location.
For interested candidates, email your resume to: careers@jewelchangiairport.com

Executive, Facilities Management

You will help to enhance the competitiveness of Jewel Changi Airport retail, F&B and services businesses; as well as make Jewel Changi Airport a world class lifestyle destination, acclaimed for excellence in operations and service. Your role encompasses:

  • Manage Facilities Management related service provider and ensure services delivered conform to the provision in the contract
  • Carry out inspections, Handing Over/Taking Over and Testing & Commissioning of M&E equipment's
  • Responsible and troubleshoot M&E equipment.
  • Identify and implement improvement projects for Jewel Changi Airport.
  • Monitor utility consumption, implement preventive and corrective measures when required
  • Assist to carry out energy audit and implement energy conservation techniques
  • Liaise with authorities and submission of necessary documents such as, technical reports, approval papers, tender specifications, etc
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Manager, Tenant Operations

We are looking for motivated individuals with strong communication skills and a passion to serve, to join us to plan and deliver an extraordinary experience for our guests and partners at Jewel Changi Airport. Working in the User Experience team, you will be responsible for the tenancy operations including fitting out, inspection and management of tenant feedback, etc. You will also be responsible for ensure that tenants and their staff are familiar with the environment and ready for operations including system readiness, stocking, staff familiarisation, etc at opening.

  • Good Degree in any discipline with 4-6 years of relevant working experience
  • Experience working with tenants will be an advantage
  • Positive attitude, self-motivated and able to work independently
  • Good written and verbal communication skills
  • Possesses critical and analytical thinking, multi-tasking and project management skills
  • Able to work with a team and/or business partners to achieve operational targets and desired experience in Jewel
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Manager, Operations

We are looking for motivated individuals with strong communication skills and a passion to serve, to join us to plan and deliver an extraordinary experience for our guests and partners at Jewel Changi Airport. Working in the User Experience team, you will be responsible for the planning and implementation of operational initiatives in preparation for the opening of Jewel Changi Airport.

  • Good Degree in any discipline with 4-6 years of relevant working experience
  • Experience working in a dynamic environment handling large number of guests will be an advantage
  • Positive attitude, self-motivated and able to work independently
  • Good written and verbal communication skills
  • Possesses critical and analytical thinking, multi-tasking and project management skills
  • Able to work with a team and/or business partners to achieve operational targets and desired experience in Jewel
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Executive, Retail Operation

  • Plan and implementation of operational initiatives in preparation of Jewel opening
  • Liaise with cross functional team to ensure processes are followed through
  • Provide suggestion and work improvement within the company
  • Plan, manage duty roster and arrange suitable training for the team
  • Attend and respond to all feedbacks received across all platforms
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Destination Marketing Manager

  • Lead the development of launch media campaign and tactical initiatives to achieve business goals
  • Manage creative, media and digital agencies, as well as other stakeholder agencies to deliver thematic and tactical campaigns up to conversion in identified overseas markets through paid and earn media
  • Plan and manage marketing budget and track campaign effectiveness against business objectives and marketing strategy
  • Gather data and business intelligence to validate marketing strategy by gaining a deeper understanding of target audience needs and consumption behaviour
  • Forge strategic partnerships or alliance with corporate partners to drive more footfall and consumer spend
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Executive/ Senior Executive, Corporate & Marketing Communications (Sponsorship)

You will help to enhance the competitiveness and attractiveness of Jewel Changi Airport, a world class lifestyle destination which comprises attractions, retail, F&B, hotel and aviation services, through the following responsibilities:

  • Work closely with creative and media agencies, and vendors to develop the launch campaign for loyalty programme, from development of collaterals to on-ground activation
  • Develop partnership promotions with internal and external parties including retail & F&B tenants
  • Synthesize marketing, retailer and consumer data to provide relevant insights in support of commercial decisions
  • Prepare post campaign reports to measure the success of the loyalty marketing campaigns
  • Assist in managing all contractual matters and entitlements, and reporting between internal stakeholders and corporate partners
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