Executive / Senior Executive, Retail Marketing & Visitorship Development

Jewel Changi Airport (Jewel), a world-class multi-dimensional lifestyle destination in Singapore, is developed by Jewel Changi Airport Trustee Pte. Ltd., a joint venture by Changi Airport Group and CapitaLand. Jewel features a distinctive dome-shaped facade made of glass and steel, making it an iconic landmark in the airport’s landscape. At 135,700 sqm in size, it offers a range of facilities including airport services, indoor gardens and leisure attractions, retail and dining offerings as well as a hotel, all under one roof. These unique offerings in Jewel are envisaged to enhance Changi Airport’s appeal as a premier air hub.

We are seeking a highly motivated and driven individual to join our Retail Marketing & Visitorship Development team. This role is responsible for ideating, planning, coordinating, and executing engaging events and experiences in Jewel, with the objective of driving footfall and customer engagement through innovative on-ground activations.

Your key responsibilities are: 

• • Conceptualize and plan marquee events and promotions which can drive customer interaction and enhance visitor experience.

• • Coordinate end-to-end execution, including vendor management and logistics while ensuring high-quality execution aligned with Jewel brand standards

• • Liaise with internal operations teams and external stakeholders (such as IP owners or partners) to ensure that the set-up comply with the mall policies, fire and safety requirements

• • Build and maintain relationships with event vendors

• • Track and manage event budgets

• • Monitor customer responses, footfall, and feedback during events.

• • Compile post-event reports and feedback for improvement.